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Communication Error


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#1 AlexAmery

AlexAmery
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פורסם 26/06/2018 - 17:13

HI,

3d printer is Up! Mini, Windows operating system, currently using v2.17 up operating software, ROM Version V6.06

The communication error FIRST occurred during a print, using Windows 7 operating system, during the print job, computer was unable to connect to the printer. (printer is disconnected error) After restarting computer and printer, I still had the communications error. I then tried a different computer (Win 8.1), this system did find the printer, but after the printer starts to print job, usb connections are disconnected until printer job is completed, then printer reconnects with computer. Therefore during printing there is no monitoring of layer cutting, temperature reading, and I am unable to do any emergency stops using the up software......help with this communication error, is well appreciated...

Please help.

I did not find the right solution from the internet.

Thanks!




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